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Automotive Service Manger Training is Important For Many Reasons

Posted on June 5, 2019 in Uncategorized

Automotive Services: The Importance of Proper Wheel Alignment

Posted on June 4, 2019 in Uncategorized

After gas and insurance, tires are often the single greatest expense of owning an automobile. Even a safe driver who observes the rules of the road must replace them from time to time. According to the experts, the average set of wheels lasts around 40,000 miles. Since the average American motorist drives about 12,000 miles a year, they must replace all four tires every three to four years.

Annual Expense

Depending on the size, brand, and performance quality, tires can range in price from $50-$200 each. If replaced as a set, as recommended, the average driver would have to shell out $200-$800 each time. That’s about $60-$230 a year! Fortunately, there are inexpensive automotive services that can greatly extend the life of your tires.

What Is Wheel Alignment?

In spite of its name, wheel alignment has little to do with the rubber that hits the road. A trained mechanic will actually work on your car’s suspension system during this common automotive services procedure. His objective is to adjust the angles of the tires so that they are parallel to each other and perpendicular to the ground. This helps ensure that they make full and complete contact with the road.

The Benefits

Because tires are designed to distribute stress evenly, poor alignment invariably results in increased wear to one particular part of the tread. When ignored, the problem almost always results in premature replacement. As we mentioned, this can cost a pretty penny. Alignment helps you avoid unnecessary waste for a fraction of the price. It also helps improve driving performance, fuel economy, and driving safety.

Poor alignment can also be quite dangerous. The reason? Because when wheels are uneven, the vehicle tends to pull to one side. This can make handling your vehicle on a rocky surface particularly challenging since you will be fighting the steering wheel and the road at the same time. It is also a fact that drivers have actually lost control of vehicles on sharp turns when their alignment was terribly out of whack. Last but not least, the lack of a solid base often causes vibrations at top speeds that make driving uncomfortable for all occupants. There may even be an increase in road noise because of vibrations that enter the cabin near affected areas.

The Costs

The good news is that alignment is a fairly straightforward procedure any experienced mechanic can complete. It is not nearly as expensive or as time-consuming as brake or engine work. Most mechanics will only charge $50-$70 for a complete alignment job. As we saw earlier, that’s nothing compared to the price you’d pay for four new tires.

An alignment, one of the most affordable automotive services, can save you big money on tires and repair costs.

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Automotive Service Manger Training Process

Posted on June 2, 2019 in Uncategorized

Cars require regular maintenance and repairs. A mechanic does the physical work on the vehicle, but the service manager ensures that the dealerships service department is well run and managed. Automotive service manger training requires years. The manager needs skills gleaned from work experience, education, vocational training, and certifications in the automotive field.

Service managers are usually employed at a car dealership or a vehicle service operation. Budgeting is one of the chief responsibilities of the manager. They are charged with creating the operating budget, but also making sure the department stays within the budget parameters. They have to make sure costs remain within their projected expectations. They also have to set the goals in regards to profits. Quality assurance and the high ethical standards of the operation also fall under their purview. The manager is in charge of hiring and supervising employees, especially mechanics and technicians. It’s important that the manager make sure all employees are up to date in their training and applicable skills. This insures that customers are receiving the best service possible. They oversee everything that happens in the service department of a car dealership.

Both the service manager and general manager strive for the highest CSI or the Customer Satisfaction Index. Good customer satisfaction is the hallmark of a service department. These skills are an essential part of a managers training.

An ever-increasing number of people who are involved in an automotive service manger training process have an associate’s or bachelor’s degree from a college or university. Suggested concentrations are in computers, automotive technology, electronics, mathematics, and business. Training can be done at a technical college, community college, or through a certification program.

There are a large number of academies and vocational schools that offer certifications in automotive service, many of which can be an asset to a service manager. Dealerships appreciate varying amounts of education, training, and experience when choosing a manager. Education and experience are equally important in a manager’s training and preparation.

The National Institute for Automotive Service Excellence offers several professional certifications that boost an applicant’s qualifications. A well-qualified manager should have these certifications. Many service managers already have ASE Service Consultant certification prior to beginning their automotive service manger training. Having such a certification shows a solid understanding of how to perform vehicle repair and maintenance.

Technical knowledge is essential to the manager’s role in regards to quality assurance. They must know how the work is best performed and problems diagnosed, in order to be able to review and evaluate the work of technicians and mechanics. Ten to fifteen years of experience in the field of automotive technology and mechanics prior to becoming a service manager is an industry expectation.

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